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by wmoser 1028 days ago
I’m gonna have to go with SAP on this one. I know that it’s possible to have a customized polished front end but that costs lots and my company was cheap. I understand that an ERP is a large complicated piece of software but so many basic UI things were awful. Sometimes you hit a check mark to proceed, sometimes a clock with a check mark. The yellow button next to it goes back 1 level, sometimes the red stop does too, sometimes it backs you all the way out. There was no discoverability of commands, you had to know the secret incantation to get the data you needed which resulted in coworkers passing around their ‘favorites’ and home made recipe son how to do things that we did regularly that should have been quicker. “Ok go to transaction IP39, click the square there next to the form, a different search box will open, search for what you’re looking for. Write down all the possible part numbers on this piece of paper over there and then go to transaction SM89 and try each of them.” A real power user opened two windows. Millions of man hours wasted trying to see if there was possibly a lightbulb on the shelf in the warehouse and if there wasn’t, if anyone had ordered more yet.