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by Fatnino 1041 days ago
I used taxis in LA plenty of times and in general it was nothing like what you're describing.

I only ever had one no show and that was because a lot of us ordered taxis from the same place around the same time so dispatch though it was some sort of prank.

Getting a taxi from LAX was as easy as grabbing my stuff from baggage claim and strolling out the door directly into the first taxi waiting at the curb. Usually there was a person there on the sidewalk directing the taxis too.

When I was new at this, I just gave the driver the address I wanted. One of the first taxi rides I took, the driver handed me a book of paper maps and asked me to find the place for him, lol. After that I learned to say "take me to (address), it's by (street) and (cross street). It's not far from (big street) and (other big street)" Worked 100% of the time.

On arrival I'd pay in my preferred method (cash) and tip the driver knowing he would get the entire tip.

Nowadays, I've had at least 5 lyf/ber cancel on me. Getting one out of SFO involves dragging my bags all the way out to the top floor of the parking structure where I get to wait around for 45 minutes in the rain while other people's rides arrive in random order. The rating system is useless because if I rate anything other than 5 stars it's the same as asking for the driver to be fired. Any tip I leave in the app is getting a sizable chunk shaved off the top by the company. At least my destination is automatically in the driver's GPS. Unless I'm going to Stanford which is notoriously hostile to cars and GPS often directs the driver to the wrong place...