[baobabKoodaa]

Holy crap! I had no idea. Do you mean they sent unsolicited commercial mail to registered users of Postmark, or do you mean they sent to email addresses they collected as part of their operations (emails that users of Postmark sent emails to)?

[inopinatus]

The former, but not even the primary details of a registered account; they subscribed the emergency contact email addresses, which for us included one of my board members, who then contacted me saying “why am I getting this noise?”

It was neither an emergency nor a transactional message, making it exactly the kind of behaviour they don’t permit from their own customers. Doubling down with the instruction to unsubscribe oneself could only be interpreted as a “fuck you”, and coming from an email company claiming such a moral high ground as Postmark formerly occupied, a sensational own goal.