[qwerki]

With every haphazard decision we're getting a very public experiment demonstrating the value of "giving people what they want" vs "everything else". It's astonishing how resilient the network effects behind the product in this case are against sabotage. Good lesson in startups there. You just need to laser focus on creating value for the customer – everything else doesn't matter as much as you think it does? Maybe even by power of 10 factors?

[ffhhttt]

I’m not so sure. It probably matters a whole lot more when you’re starting and nobody is using your app. Twitter would likely had a much harder time catching up if was called “X” and looked as ugly as now..

And even for a mature product it will probably cost quite a bit of money/users longterm