[codegeek]

I understand and sympathize. Here is my suggestions on what you could do next:

1. Whoever churns, ask them manually on WHY. Offer them a discount if price is the issue. If it's functionality, then start capturing that information. You goal would be to reduce churn of existing customers so you are not bleeding cash.

2. In Parallel, you need to market the app. I don't know much about Shopify's app ecosystem but there must have a way to get listed on their directory or no ? Perhaps find someone who runs a different shopify app (not a competitor) and approach them for guidance. People like to help usually.

If you want general marketing ideas, I am happy to help. Reach out directly.

[samanamp]

Appreciated. Approaching other app owners is a great advice, going to put it into action.