[andrenotgiant]

The article is separating "operational" and "analytical" use-cases.

IIUC analytical = "what question are you trying to answer" and in analytics, RT/NRT is absolutely novelty/vanity. Operational = "what action are you trying to take" and it makes sense to want to have up-to-date data when, for example, running ML models, triggering notifications, etc...

[mrbungie]

Yeah, totally. I should've specified "analytical operations", as in, updating dashboards and other non-time-critical data processing that eventually feed into decision making. That's were devs or decision makers asking for RT/NRT makes no sense.