[figassis]

My reasoning here is this: it should not be legal to provide pricing when the customer already owes and has no choice to go elsewhere. That price should be zero.

Capitalism is playing with supply and demand. Holding people hostage is not it.

Example: I went to Hawai this month with my wife and the fires broke out. So I went to United’s website to move up my return flight. They said in order to have the option to change the flight free of charge I needed to upgrade from Economy Basic to Economy for $90 ($45/person). After I did, the site said there were no flights, however I could see the flights on kayak. So I call United, and indeed, they had a flight, but it would cost $1000 ($500/person). The return flight cost more than the entire 2 way flight as originally booked. Plus the $90 upgrade for no fee changes.

Either the $90 or the $1000 should be illegal.