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by nulbyte 1042 days ago
> I don't blame them for objecting to this. These aren't Comcast's fees; they're municipal taxes.

I do. If they are obligated to collect it, they ought to be obligated to inform the customer at the time of purchase. It's unreasonable to expect customers to agree to vague terms that leave them not knowing how much they are going to pay.

If I go shopping online, I know how much I'm going to pay in shipping and sales tax before I agree to the charge. This doesn't seem that different to me. The ISP knows how much they are going to charge. They just don't want to tell their customers until it's too late. I'll blame 'em for it all day long, it's their fault they don't want to tell me up front, not my government's.

1 comments

I'd actually go further and say that taxes should always be included in prices, even before checkout.

A common anti-poor talking point is that poor people don't make and stick to budgets, but corporate refusal to include tax in prices means that you can't reasonably tell how a given purchase will affect your budget beforehand. A simple trip to the grocery store means that you have to know what taxes apply to every item in your cart before you go to checkout to be able to know how much you're spending. That's not reasonable for the average consumer. If you really think it is, go ahead and try calculating your total of 20+ different grocery store items before you check out--you'll fail.