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by x-complexity
1043 days ago
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1) Outsource the nightmare to a 3rd party / open source library, whenever & wherever you can. 2) All events will trigger at UTC+0 time. Notify users on expiring events 24 hours before the event is triggered. Specify in contracts & EULAs that all events will occur on UTC+0 time. 3) "Soft expiry / leniency periods", wherein X amount of time is given after the event trigger in the "rare" cases where customers are late to respond to events. Do be warned though that customers will eventually treat this leniency period as if the expiry didn't happen, and some will inevitably complain when they can't do Y because they delayed well past the leniency period. |
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