[retrac]

Not a lawyer and not legal advice, but isn't labelling something malware -- that isn't malware -- libel? I'm wondering if you could sue them for defamation.

[mike_d]

No. This all got hashed out in the early 2000s when spammers tried to sue organizations that blacklisted them using everything from libel to contract interference.

One of too many to list: https://archive.is/jvJhl

[wnoise]

The spammers were actually spammers though.

[duped]

Yea, the remedy for this isn't an email to support. It's a letter to their legal from your legal.

[spacebanana7]

Many big tech companies also have government relations teams who I suspect have the internal power to get issues like this fixed.