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by jetti 1047 days ago
I did a trial of Apple TV+ and MLS Season Pass in May, which was about 2 months into the MLS season, and I cancelled within 20 minutes. The UX of the app is terrible. I didn't want to watch live matches but wanted to watch previous matches in the season but in order to do so I would have to find the match on the screen and then click on it and then scroll down and click a button to actually watch the match. That doesn't seem too bad except that on the thumbnail of the match they show the final score and then when you click into the match before you are able to actually watch the replay they show the final score. It took the whole purpose of being able to watch previous matches away. I am sticking to watching NWSL on Paramount+.
2 comments
selykg 1047 days ago
On AppleTV devices you can goto Settings > Apps > TV and then uncheck the "Show Sports Scores"

I believe that will prevent what you were talking about.

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jetti 1047 days ago
Interesting. I will check the settings on the app itself but I was watching on a Fire TV Stick
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sjm-lbm 1047 days ago
As an MLS fan that bought the season pass as soon as it was announced, I can't agree more. Honestly Apple should be embarrassed, because the biggest problem with MLS Season Pass is the app and user experience.

1) On my TV, I'm consistently logged out of the app between uses. Logging in is annoying. I've sat down to watch games, hit this issue, and decided to just watch something else. I suspect that the issue here is my 2016-era LG TV, but everyone else's apps work fine.

2) When the app is working, it stutters a lot. This happens both on my TV and iPad, so I don't think this is just an app issue.

3) I have an Andriod phone, so there's no native app. More annoying log in experiences and poor video watching UX.

4) .. but on my Mac, where a website would be fine, I'm forced to use the Apple TV app to watch a game, which creates a slow and weird experience for no reason.

I'm genuinely to the point that I might not bother to renew next year if they don't start to fix these issues. I sort of doubt they will, though, as several of these (say, not having an Android app) seem like deliberate decisions and have been issues with AppleTV+ for years.

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