[okl]

Sorry, this goes a bit beyond bullet points - In my opinion, this happens when people think they can work in parallel to the "formal" process because they don't need it, they are smarter then people who came before who figured out that its a good thing to collect and organize information and control its flow.

Regardless if you work according to some "formal" process or not, you are working in some way (process) which is then not "formal" (as its called in contrast to what actually?), i.e., unstructured.

Putting stuff in a mail formatted as bullet point provides the impression of it being organized but probably its not because it does not belong in that mail in the first place.