[op00to]

I’m an individual user. Well, I was. Because you don’t give people like me a path to protect my personal information, not only did I successfully chargeback my yearly subscription, but I made sure to talk to people I evangelized Grammarly and ensure they stop using the app as well.

I really don’t understand why as an individual my privacy is unimportant.

[Vocalize4754]

Hey! I'm really sorry to hear this. Regardless of which type of user you are, we aren’t here to misuse your personal information. I work in security and am a Grammarly user. Your privacy, just like mine and any other person using Grammarly, is important. Period.

As I mentioned before, we go to great lengths to ensure that training data can’t be linked to your account or to you personally, and it’s de-identified and randomly sampled. If this doesn’t help, I know our Support team will also assist with the chargeback request.