[anonyme-honteux]

It's like me when I create bugs and then I proudly announce that I have found a good fix to my own bug!

Seriously, having Slack as the go-to-option of your team communication is a terrible idea.

There is a reason why we have multiple communication medium.

Public articles - Pull requests - Issue trackers - Internal Wiki - Emails - Chat - Phone calls - Visio - Face to face

They all have pros and cons in any particular situation and we need to reflect which communication medium to use when.

But Slack made group chat so addictive that in many companies all the other communication medium became second-class citizens.

So we have hours longs Slack discussions that spare us minutes of reading a wiki page or discussing on a phone call.

[cooperadymas]

> There is a reason why we have multiple communication medium.

> Public articles - Pull requests - Issue trackers - Internal Wiki - Emails - Chat - Phone calls - Visio - Face to face

I believe this to be absolutely true.

Yet at the same time, it creates its own set of problems.

If I could only tally up the lost hours I've spent trying to track down whether a comment was made on the wiki, or in chat, or via email, or in the PR.

Even using Github alone has this problem. Does something exist as an issue, a discussion, a wiki, in the code itself, a comment on the PR? What's the right place for something to go? These aren't trivial questions, especially for large orgs.

To a certain degree this is an indexing problem as much as it is a problem with the communication medium, but if you bring together all of your communication into a central hub you solve this issue plus many others.

You just annoy a small, yet outspoken subset of people while doing it.

> So we have hours longs Slack discussions that spare us minutes of reading a wiki page or discussing on a phone call.

I think Slack sees these problems and attempts to address them, even if it isn't perfect. See Huddles for example.

Disclaimer: I hate using Slack too and personally wish it wasn't a part of my day to day.

[imbnwa]

Which is unfortunate because I find real-time communication (including in-person) puts pressure on people to appear to either know what they're talking about/arguing against, or to do so as a means of thinking out loud but without any affordance for real dialectic; whereas everytime I've discussed ideas over email, wrestling with interlocuters, it has been significantly smoother sailing conveying and clarifying terms and implications, mutually.

This likely depends on where you work/whom you work with, but nevertheless, "the right tool for the right job" seems betrayed when it comes to communication which affords no implied pause or space for reflection.

[SoftTalker]

Yes exactly. I never trust that my first impulse in a situation is the right one, but IM-style communication is entirely that. You just get a bunch of hot takes and very little considered discussion.