[donatj]

FWIW the handful of times I've dealt with WF customer service they've been helpful and friendly solving my problems easily.

My credit union on the other hand could not understand why I wouldn't give them my card number over the phone whenthey called me.

[dieselgate]

I don’t think the issue is their customer service not being helpful it’s just that the bank is so predatory. Things like high fees ($10/month) for checking accounts being below a threshold or opening up bogus accounts for people.