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by danShumway 1052 days ago
> that breaks non-pragmatists brains

Often times when people say this, what they really mean is that they have different opinions about which tradeoffs are tolerable and which tradeoffs aren't.

Captchas are a nightmare for accessibility. Turnstile was designed to solve that problem, but is a nightmare for privacy-oriented and non-standard setups. Getting rid of both systems and blocking based purely on behavior or building entirely new metrics to block on would absolutely be a nightmare for website security.

It's all tradeoffs, but some of those tradeoffs get labeled as "pragmatic" and some of them get labeled as "idealistic" -- mostly just based on the personal values of whoever is making that distinction. The reality is that no matter which direction we go, somebody is going to get the short end of the stick. We all want to minimize harm, but we disagree about who that somebody getting the short end of the stick should be and how short of a stick they should get.

I agree that it's idealistic to claim that we can just let automated agents access any website and that it wouldn't be a nightmare for security. However it is equally idealistic to claim that it is possible to fully secure websites against automated attacks without restricting disabled people, violating user autonomy, or harming the overall health of the open web. I do have sympathy for Cloudflare; they are trying to solve an impossible challenge. That's the key word: it's actually impossible. It's a challenge that can't be solved, we can only do the best we can do and that means accepting tradeoffs both for site security and for accessibility and access.

I disagree with Cloudflare about the exact degree to which solving that challenge justifies and excuses harming the open web and I disagree with Cloudflare's idealistic fantasy that fully solving that challenge is possible without significantly harming the open web. I disagree with some of their product directions and metrics not because I'm idealistic about alternatives but because I'm realistic about the outcomes of what Cloudflare is doing right now.