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by jlokier 1044 days ago
No. I'm saying "you" are the person in the Zoom call and who agreed to the Terms of Service when you installed the software, but the "customer" is the Zoom account owner, and these are usually not the same person.

Most people in Zoom calls at any moment are in calls where they are not the customer for that call. I would guess most Zoom users have never been customers in that sense, as in they never initiate calls and may not have an account.

1 comments

Sure, and I think all-party consent should be required if a call has any guests. My point was much shallower—just that OP/Zoom is using language that suggests “customer consent” is some separate thing they would ask for, when in fact using the software (accepting the TOS) is that consent.