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by drhagen 1044 days ago
> Zoom re-updated their ToS to clarify that they will not do this.

To be more specific, they clarified that they absolutely _will_ do this. But they provide an opt-out. That "without your consent" is carrying a lot of weight in the TOS.

From the blog post:

> When you choose to enable Zoom IQ Meeting Summary or Zoom IQ Team Chat Compose, you will also be presented with a transparent consent process for training our AI models using your customer content. Your content is used solely to improve the performance and accuracy of these AI services.

2 comments

If you are signing up to use their AI services, it's pretty reasonable for them to ask your permission to use your data to provide said AI service.

If you don't like that possibility, there's a simple answer: don't use their AI services.

That is absolutely not what I took from her response or from the TOS terms. They gave themselves so much wiggle room there that it would take a more generous spirit than myself to assume they mean what you're saying they mean. Congratulations on the half-full glass!

I myself would like them to say something like "you will have to manually opt in both to generative AI and to data collection, and this will not affect end-to-end encryption, and even if someone else in the conversation has opted in to data collection, we have a special, magical way of ensuring that your privacy is still not compromised, and by the way, the above is true in perpetuity".

I don't know. There's a pretty big difference between feeding data to an AI in order to get its response and feeding data to an AI in order to train it to generate responses for third-parties. With current technology, the latter poses a risk to confidentiality that the former lacks.
> If you don't like that possibility, there's a simple answer: don't use their AI services.

If I'm a guest in a mandated Zoom call, how exactly do I go about not using Zoom's AI services?

Let’s even add some background story, you’re a guest on a zoom meeting talking about filing a patent, do you really want the discussion to end up in a language model that your competitors will use for their engineering meeting just because you needed real time translation or stuff like that ?
> But they provide an opt-out.

It sounds like an opt-in to me.

All opt-out flows begin with the user opting into using the parent thing in the first place. That doesn't really make the child thing opt-in, in any useful sense.