[jonReadingNews]

I can’t help but notice the distinction between between customers _deciding_ and participants being _informed_. Can participants not also decide? Can the decisions not be mutual and decided per-session?

My child uses zoom for school and our family for healthcare - both of those scenarios make us participants. It sounds like we are beholden to the decisions of your customer, the institutions.

I am extremely concerned and intending to initiate discussions and suggesting alternatives promptly this week.

[jonReadingNews]

The blog post your company just published confirms this:

Account owners or administrators (“customers”) provide consent. Participants receive notice.

Gross and disappointing.

[lucb1e]

That's not how consent works in the GDPR legal sense. (But maybe that's not something Zoom USA cares about if an insignificant amount of profit comes from EU.)