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by kojiromike 1051 days ago
While I empathize that companies have to choose a release pathway that limits cost, I will not be a customer of a product whose release pathway is just a Chrome plugin. From where I'm sitting, that's less cost limiting and more customer limiting.
2 comments

I'm in the middle of some AI startup telling me my clinicians don't need to do their own notes anymore if I pay $1000 a month for a Chrome plugin that records the session and runs it through some unnamed, unknown, undetailed LLM they run in Google Cloud, and they're acting like I'm stupid for having issues with it.
A project of mine is evaluating Rev AI for HIPAA-compliant transcription for case notes.

https://www.rev.com/blog/rev-spotlight/announcing-rev-ai-hip...

This isn't just transcription, it's also summarizing the entire 30/60 minute visit. Well, supposedly. I just have a hard time seeing how this small company is so far ahead of everyone else, while being able to run on Google Cloud and AWS.
I tried that idea back in 2015/2016 and physicians were just as skeptical then, with good reason mind you.
I WISH my clinicians were skeptical. One thinks it's perfect and is trying to overrule IT's reservations about the system.
It's totally unacceptable. These people are clearly only interested in making profits, and I would like to believe that they will hardly make any. I want to take them down!
Seriously. Anyone who is hostile to ad blockers is hostile to ADHD sufferers.