They've never had so clear an opportunity - what other excuse was available as widespread and impactful as a global pandemic? - and you see it across the board. Daily housekeeping at most hotels is gone forever, "because COVID". They were trying to get away with it pre-pandemic, but people pushed back on the reduced level of service.
Well, another comment in the thread said it's probably because funding sources are drying up and this is an attempt to make up for it, and that sounds likeliest to me now.
Re: housekeeping, in that specific case (and this applies to many other service occupations too), my money is without hesitation on a much sadder cause, i.e. COVID killing people or giving them long-term disabilities, which strongly shrank the workforce.
Exactly. The common refrain from everyday people in idle conversation was 'global supply chain issues'. Easy to believe, organically supported excuses are the easiest ones to lean on because they become socially entrenched in ways that top-down explanations don't.