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by Pulcinella 1050 days ago
I originally reported this in August 2022. Apple replied once in October 2022 to say "we can't reproduce this, please provide a demo app". I provided the app that reliably reproduces the problem within an hour of their reply, but they've been silent since.

This came up on the ATP podcast recently. Feedback is a very, very crappy front-end for Apple's internal bug tracker Radar (which itself I've heard is not great).

Long story short, you have to submit an entirely new bug report through Feedback with the sample project attached. Apple's developers basically can't see replies to Feedbacks.

I believe the reason has to do with fears over GDPR and data collection. The Feedbacks are scrubbed of any kind of personal or identifying information before they are re-entered into Radar. I don't understand all the reasons, but I 100% agree this is absolutely nuts and not an appropriate way to manage bug reports.

1 comments

There's a social media app I use who's feedback tickets page (which is only reachable in app) does not work. I submitted feedback, devs asked for a reproduction (I clicked on the notification). Went back to make one, and tried to get back to the chat, but the tickets page just wouldn't load.... Guess the bug will never be fixed