[smca]

I'm happy to take a look at this for you. I also won't share any more details on this post unless you want to provide them yourself.

I will reiterate that we'd like to grow with any user we have (particularly a long-tenured one!). However, we can't support businesses with excessively high chargeback rates, no matter what. Keeping chargebacks at an acceptable level is a financial obligation for every business: https://stripe.com/docs/disputes/monitoring-programs.