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by leros
1056 days ago
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The danger of being a small client. Companies like Stripe and many others are perfectly content with having a few false positives in their algorithms. So what if they accidentally ban 0.1% of their customers if they're stopping 99% of the fraud? They're happy with that. If they mess up with a large client, they'll have the account manager fix it. If they mess up with a small client, the lost revenue is small. They just don't have the incentive to do a better job. I've seen this mentality at a few companies and I don't see much hope for changing it. |
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