[danpalmer]

Hi Luca, I'd get in touch with your account manager. They'll be interested in solving this for you, they want your business, and assuming everything is above board, they'll be able to sort it.

If you don't have an account manager, as it sounds like maybe you don't... why? Payments are a critical part of most businesses, so I would advise against just putting a few details into a web form, getting an API key, and then depending on it in production, as that behaviour looks dodgy – there's little trust in the relationship on either side, and understandably companies with a reputation to uphold will be eager to cut off potentially bad actors at the earliest sign.

[mikece]

Does every Stripe customer have an account manager or is that something where, like AWS, you only get one of those if you have enough volume/spend on the platform?

[danpalmer]

You certainly don't need to be big, even with AWS. I worked for a startup that was putting low volume through Stripe for a long time and we had one. You might have to "sell" yourself a bit, talk about plans, roadmap, future growth, but I think it's entirely reasonable for a pre-revenue company to get one.

Even if you don't get an account manager in some formal sense, going through a sales call and having them be aware of you is only going to help the process and increase the trust.