[golergka]

That's a direct action against the interest of their employer, and an attempt to enrich themselves at the benefit of Microsoft. They are purposefully writing bad software which drives ME market share and reputation among developers down only to sell some books.

[Sharlin]

Except if MS gets a share of the profits… which it did in many cases, being the publisher. They had no competitors, there weren't any concerns about market share or reputation!

[incrudible]

There may not have been any concerns at the time, but the damage to the reputation is real, albeit difficult to measure. Nevertheless, you can see that Windows only ever seems to lose market share. Windows desktop is shrinking, Windows mobile is dead, Windows embedded is phasing out, and Windows server is only used for the bare necessities. You can argue that Microsoft successfully managed to pivot to cloud, but that is a rather shallow moat.

[Sharlin]

Among all other variables affecting the market share of Windows, the effect of the inscrutability of the Win32 API is almost certainly negligible. Especially given that as far as I know, their APIs designed in the past 20 years haven't typically been as horrible.

[samus]

Microsoft had no real competition back then, and in their core business (desktop and office) is still quite uncontested. Alternatives to parts of the Windows, MS Office, and various corporate systems exist, but nobody offers the complete package. Extensions to their platform were never required to be perfect, just good enough that being ubiquitous (thanks to the platform) is enough to sell it.

Also, is it really against the interest of their employer to create products that lock in customers and make it harder to migrate away? Creating a market for support and customization, with MS sitting at the source of the knowledge and being able to sell crumbs by printing books and other training materials, and offering training and certification courses?