[evil-olive]

the umbrella term for this in the aviation world is "crew resource management" [0] or CRM.

a major focus has been on encouraging less-experienced members of the flight crew to speak up if they notice something wrong, and ensuring that the more-experienced pilots are open to receiving that feedback instead of adopting an "I'm more senior, I know what I'm doing, don't question it" attitude.

0: https://en.wikipedia.org/wiki/Crew_resource_management

[mips_r4300i]

CRM is also being adopted by emergency responders (EMTs) and so on. I've started to use it whenever possible in important or high stress situations dealing with people. Stuff like repeating peoples questions to them so they hear your interpretation of what they said. Always responding to questions, even if the answer is "I don't know yet" or "I'm still working on it".

It's like taking a protocol like TCPIP and mapping it onto human interactions to provide a lot more robustness and remove many sources of mistakes.

There are more elements to CRM, but finding good breakdowns of examples seems to be tied up in paid or industry training and harder to dig up as a layman.