[BlargMcLarg]

>If you offer the right incentives and opportunites to the wrong people,

Then you didn't offer the right incentives and opportunities. GP simplified it correctly.

Most people aren't lazy or malicious in the face of good rewards, they just realize there's no point working 5x for 1.1x the income after putting in 3x the effort fighting for that 10% raise. If you can't filter them out through hiring practices or termination, you're doing something wrong or you're experiencing the downside of supply/demand.

The only non-trivial thing here is the owners pushing the downside of that market back onto the managers to magically solve, because we all know saying "that's not possible" is going to make you the target of 'disciplinary actions' instead. Welcome to the catch-22 that is management, enjoy your stay.