[davidw]

It's not a binary either/or, though. Something like 6 years ago, the company I was working for went Ubuntu for pretty much everything, including the computers of the call center staff. Since we took care of the installations, all they had to do was know how to open a browser and openoffice, and they were just fine. In other words, Ubuntu was ready for 'prime time'. My wife has been using it for year as well. For her it's ready for 'prime time': I rarely have to fiddle with it. For other users, it's probably not ready. That group continues to shrink, though.

[freehunter]

Two years ago I was contracted by a local phone survey company to replace their dumb terminals with Linux desktops. After a few hiccups with supporting old (Dell) hardware, we successfully rolled out 25 Ubuntu 9.04 desktops and got them working with their custom hardware and software. I made a LiveCD and a reinstall disc so if something broke during the day, everything could be run from the LiveCD, and replaced with the reinstall disc at night.

Only problem was, they didn't tell me it was a contract position, they told me I was an employee in charge of installation and support. Very surprised when I got to work and my keycard access was revoked.