There’s one major feature request that triggered the change: being able to see patient journal notes made by other branches of the public health service.
Norway has a "tender" system (not sure if that is the right word) where the public entity create a list of requirements and firms bid on getting the contract. Doing some research it seems that there were few bidders and in the end only Epic:
To me this system just seems destined to fail because there is no chance the public entity is able to write comprehensive requirements. Creating the bid is also a huge undertaking, and large suppliers and consulting companies will have a large edge by having experience with creating such systems and with creating bids, so they usually win. I dont know how to solve this though.
How about if public software had an atomic structure, and required open source, with copyright owned by the public entity? Having smaller suppliers make changes to one area would then be possible, there would be a little less lock-in, perhaps?
This is exactly how government consulting in the US works, often with a US gov employee writing the requirements with a specific vendor in mind. Oh, that's illegal as hell, but how else does Deloitte stay in business?
Mandated to choose them due to cargo cult process.
They were the only vendor capable of submitting the «objective» tender that is madated by law, and the decisionmakers are too stupid and chickenshit to consider that this process is in itself guaranteed to produce a worse outcome than alternative approaches.
All of these entities had working EHR systems.