[gandalfgreybeer]

> At any rate, I continue to be unamused by how difficult it is for normal people to service their own Apple devices.

I am also a proponent of being able to self-repair (but can sort of see what risks Apple are minimizing by how they're doing it now). However, I would say most "normal" people are fine or would prefer to just go to Apple service centers. It is only with the more technologically-oriented communities where I see that preference. Of course this varies across communities across countries.