[shopi-throw]

I work at Shopify. This was inevitable. Shopify is Checkout. Checkout hijacks like this are taken extremely seriously because it diverts GMV and provides an inconsistent buyer experience that Shopify doesn't control. I'm honestly surprised the company didn't take stronger action here.

[Sepia0378]

hey, i just made an account to reply to you here. i think you hit the nail on the head. which leads to an extremely frustrating experience for our company, because shopify for some reason decided to block access to markets if you are not using shopify payments. i live in a place where it is basically a necessity to offer a multi currency shopping experience, and our locally preferred payment methods are not supported by shopify payments. i have asked so many people at shopify over the years, but no one can tell me what to do. i don't mind paying my 2% to shopify, but i do mind if something so simple "just does not work". can you tell me why i cannot use markets, multi-currency with a third party payment processor in the native check out? i get that shopify wants to funnel people over to their psp, but in our edge case it just does not provide what we need. sorry for the rant, i am really frustrated because no one has been able to give me answers to my questions, not even a "we want to make sure we get our share and in your case that leads to a bad experience, sorry"

[altairprime]

Taking stronger action would alienate the affected Shopify customers and create bad press for them. Their selected level of action is just sufficient to keep everyone happy except the one person that is their competitor. Presumably, then, they deemed it “insufficiently profitable” to shut the existing customers down.