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by unyttigfjelltol 1057 days ago
The facts in your post are wrong. Insurance companies establish rigorous processes to steer repairs to the low cost provider and push that provider to make only necessary repairs. Policy holders might go along with it and might not, same as other insurance scenarios.
1 comments

> steer repairs to the low cost provider and push that provider to make only necessary repairs.

That's not my experience in the UK and Norway. At least with the good insurance companies. I creased the rear passenger door of my Tesla S in the UK three years ago. It was purely cosmetic damage confined to a 10 cm diameter area at the front bottom corner. My Norwegian insurance paid 4 kUSD for a new door skin and a repaint of almost the whole side of the car at the Tesla recommended body shop and ten days of car rental.

It's interesting to see how such things differ from country to country and insurer to insurer.