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by Name_Chawps
1052 days ago
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Any system that tries to guess what I want isn't going to work. For example, when my browsers or mobile devices try to guess automatically when I want audio to start playing, they're almost always wrong. Open a browser? Why is a video playing in one of my 30 tabs? Unplug earbuds from my tablet? Why is an audiobook now playing? I didn't even have the audiobook app open, and haven't listened to any audiobook in months. If your design relies on intelligently guessing what the user wants, but doesn't actually use any intelligence to do so, then your design is shit. Give users the tools to do what they want quickly and easily. Don't guess. |
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