[wahnfrieden]

Amazon deeply hides the human chat features. They’re also placed differently in diff countries. Go look for it under the general support page, not starting from the product order status page which rarely exposes helpful support functions

[duxup]

TY, I will try that.

[wahnfrieden]

even when amazon tells you on the product page that something cannot be returned, if you can find the chat link elsewhere and ask about the product there, you will find that not only can it be returned, you can also get the option to be refunded without having to return the item (at least mostly the case with food items in my experience)