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by MBCook 1063 days ago
Support can’t do anything, but they are often your only chance to get what you want: the message passed to someone who might be able to in the future.

That’s what the rep said they would do here.

And sadly that’s the most you can ask for.
1 comments
jojobas 1062 days ago
Then you don't bother with the company and report it straight to the regulators. Losing that sweet CE sticker will make them move.
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MBCook 1062 days ago
Not implementing USB-PD could cause that to be yanked in a product.l?

Maybe these aren’t sold in Europe though.

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jojobas 1062 days ago
I think the issue is worse than not implementing USB-PD, it won't charge at all when plugged into a usb-c port, thus not complying with the usb-c spec while having a usb-c port. I'm no lawyer but the author says it's illegal in some jurisdictions.

In your declaration of conformity you have to list which standards you conform to, and IEC 62680-1-3 would be one of them. I suppose if you found to be lying on your declaration there would be consequences.

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