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by coffeemug
5212 days ago
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> inbox is a todo list.
No it isn't. It's a method of asynchronous communication and file transfer. If you're using it as a TODO list, you're doing it wrong. That means most business users of e-mail are doing it wrong. Take a sample of heavy e-mail users (managers, sales people, marketing, etc.) and ten out of ten will tell you that they're inundated by e-mail, and that it is a defacto todo list. E-mail is a giant problem for everyone who needs to communicate with a large number of people professionally, and "you're doing it wrong" is not the answer. Using e-mail as a todo list is the path of least resistance, so it's the only viable option for most people right now, and it sucks. It needs to (and will) get fixed. In general, it's easy to go through any list of ideas and dismiss them. All of these ideas seem sensible to me. They're vague by design, many of them will likely take a very different shape, but it's a good list of general directions to explore. TL;DR don't be a cynic, be a builder. |
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Beautifully put.