[losteric]

I understood the prior post differently, in that they tied capacity planning to biz metrics rather than TPS.

For example, businesses in HR might have metrics like average case correspondence count, open rate per day, idle status, etc. The dev team would commit to certain of these metrics, and optimize both costs and these meteics. This, to me, would signal an IT organization with high status (autonomy delegated to tech leaders).

Whereas a different company might have IT committed to X TPS without the ownership of business metrics