[philvb]

Tours aren't always bad, but they're often just poorly implemented, with too many steps that don't mean anything to the user. Onboarding that's contextual, like embedded tips, or relevant, like targeted onboarding by persona, or action-oriented onboarding, like checklists tend to be better.

After leading onboarding and in-app education teams at Dropbox, I started Dopt [0], which is a react component library and SDKs to make it easier to build tours, but also more contextual and less distracting onboarding experiences like embedded tips and checklists. My hope with Dopt is that you can still build tours when necessary (like 2 step tours to introduce a new feature), but have a bigger and better toolkit for all types of onboarding and education.

[0] https://dopt.com/

[no_wizard]

why does your website need to gather cookies? first thing I'm hit with is a cookies splash screen, I'm wondering what I'm being tracked for.

I'm also curious about this:

>Hybrid work

On the face of it, I like the upfront callout, however how did you guys land on Hybrid being the solution? Especially in the light of working 100% remote leads to more productive employees[0]

[0]: https://thehill.com/business/4110598-remote-employees-work-l...

[philvb]

For cookies: we're using Posthog for tracking and it's helpful for us to understand how people use our website and product.

Hybrid vs remote is sometimes polarizing, but hybrid has been really great for us to balance the heads down time and no commute of remote with being able to jam on stuff in person.

[no_wizard]

Interesting. When Hybrid was made as a decision, where there any data points that were considered in that decision, or was it just made from the start, or top down?

Do you think its not possible to have the same levels of collaboration remotely if the culture adjusts for remote only type expectations?

(I rarely get to ping decision makers about these things, I apologize for the intrusion, I'm trying to gather as much data on this as possible recently)

[philvb]

All 3 founders worked remotely at larger companies during the pandemic and when we started the company in late '21 we knew we wanted to be hybrid, so it was made top down from the start. For a small team, I personally think there are culture and productivity benefits for being in person. I think other companies have shown remote is absolutely viable for small and large companies, but to your point, there has to be a lot of intention around it. I don't buy into the dogmatic views of hybrid vs remote: I think it's more about understanding what's right for you and the company, and as a leader making the culture, policy, and practices work for what you want. For me and Dopt, hybrid has been a dream :)