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by V__ 1058 days ago
I'm just gonna link a few German articles. They seem to have reestablished their phone hotline by now, but I don't think they have changed their "move fast and break things" attitute.

[1] https://www.anwalt.de/rechtstipps/erneute-probleme-bei-n26-b... [2] https://www.businessinsider.de/wirtschaft/einem-n26-kunden-w... [3] https://www.businessinsider.de/gruenderszene/business/n26-er...
1 comments
tough 1058 days ago
Well, since we were just talking about how dysfunctional IT traditional banks are in germany, maybe in this context a -move fast and break things- attitude is appreciated?
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V__ 1058 days ago
I think the difference is, as a customer I don't care how dysfunctional their internal IT is, as long as the customer facing IT and support "works".
link