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by GuB-42 1061 days ago
> and maybe try to keep the other managers from interfering with the work also.

I think that's what good managers are supposed to do. As in, that's their entire job.

Managers are not necessarily good at doing the actual work, but hopefully, the people they manage are. The thing is: running a business involves a lot more than doing the "actual work", coordination, dealing with customers, etc... Managers are supposed to shield workers from all that, so that they can concentrate on the "actual work".

For example, a somewhat idealized but not so far from the truth exchange with my manager could look like:

- The customers is unhappy with the latest release, he says that X doesn't work as expected, can you tell me why?

- Uhm... X wasn't in the specs so it wasn't tested, but sure, it is a bug

- Ok, how long you think it will it take to fix it?

- Probably around two days

- Ok, let's make it 4 to account for risk and management. It shouldn't cause major delays but I may need to find some extra budget, I will negotiate with the customer since it wasn't originally planned. In the meantime, work on fixing that bug and tell me how it goes.