[dkjaudyeqooe]

This is how this actually works:

1. Put product in bag

2. At the checkout, suddenly remember that you have to label it yourself

3. Go back to the fruit and veg section

4. Try to find the 2 to 4 digit number that denotes said product

5. Wait your turn to use one of the two scales, more usually the single functioning one

6. Realise you've forgotten the number and go find it again

7. Repeat steps 5 and 6 as required.

8. Print label and return to checkout

It is the antithesis of neat, and just because they don't want to install scales at the checkout.

Of course after a few years they actually got scales at the checkout, probably because all checkout systems had them and they were no longer and option, but now the cheap and barely functioning self-checkout systems have no (functioning) scales, so back to self-labeling hell.

[r00fus]

France (at least all the places I've shopped) omits steps 6 & 7 because the scale has item lookup.

Also if they see you're a clueless foreigner, they will have an attendant go label them for you while you're in line - keeping you uncomfortable so you won't screw up again.

[vel0city]

I'm in a market where a US grocery brand likes to trial technology at their stores. They had some produce UPC generation stations there for about a year and eventually got rid of them. I asked some people at the store about it, and they essentially gave the same reason. People didn't understand it, didn't want to deal with it, etc. So most customers just ignored them and the checkout counter still had to deal with it anyways.