[jinzo]

I'm running some instances on Hetzner Cloud, the oldest is ~5 years old, only recently had 2hr or so downtime, other than that - without any problems. And we are talking the cheap ones.

I did have a problem with their dedicated server almost immediately after spinning it up. Noticed that NVMe is broken, and support went like:

- 16:28 -> I contacted them

- 16:36 -> Their first response

- 16:44 -> I sent them SMART data

- 16:48 -> They acknowledged that the NVMe needs replacing and asked me if I consent to that (and loosing of the data that was not already lost -> but running RAID so no problems there)

- 16:52 -> I agreed

- 17:30 -> NVMe was replaced and server booted

I don't have too much experience with hosting providers on that level, but that was freaking impressive response time from them. So a happy camper as well :D

EDIT: Formatting