[fuzztester]

That's a common phrase, not to be taken literally.

It just means one single person (at the vendor) who you can complain to, or raise an issue with.

[pinkcan]

yea, it's just another one to add to a list of expressions that are unnecessarily aggressive, and for which there are better alternatives

[ctvo]

Been in the industry a long time. It’s not a common phrase. It’s weirdly violent. At most “someone to yell at”. A throat to choke? What the fuck.

[pinkcan]

not a native speaker, but have been reading and writing english long enough to pick up the meaning immediately

anyway, had the same though when typing my sibling comment, felt so disgusted reading that