[amerf1]

Congrats on launching! Great tool, love the minimal UI and the "coming soon" features

I've used CRMs for the last 10 years, starting with an internal built CRM for a bank that I worked at and moving on to the salesforce, hubspot etc..

Here's what I've noticed being a user/developer - Users will always complain! If it takes more than 2 minutes to get something done they'd rather not do it

- All CRMs have a learning curve, once users get used to the workflows they're comfortable with, they don't want anything to change. (e.g. when one of the CRMs relaunched with a new UI, a few users refused to use it for a long time)

- Users prefer the work done for them, no one wants to spend time thinking. If you have a library of pre-built workflows it goes a long way. Even better, do all the analysis and let users make a binary decision

This is one space that really interests me, let me know if you wanted to chat. My twitter is in my bio

[iFelix]

Betting on user's laziness is usually a good path! I mentioned it in another comment but I think the way we log activities is something that will evolve a lot with good connectors and LLMs. And once you have the right data logged you can think about suggesting the next tasks, performing actions on behalf of the user, etc.

I've followed you on Twitter!