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by OkayPhysicist
1065 days ago
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I really don't mind tipping waitstaff, tour guides, delivery staff etc, where tipping has traditionally been expected. In fact, I credit it with substantially better service in restaurants than you get abroad. But 5 years ago nobody there was no expectation that your fast-casual, order-at-the-counter service workers were getting tipped. The whole point of the exercise is to express and reward some level of satisfaction/dissatisfaction with the service at hand, which isn't something I value at a fast-casual restaurant. Then you have the newest iteration, of having self-checkout terminals prompt for tips. What service have I been provided at that point to justify a tip? I walked up to an off-brand iPad and did the entire interaction by myself. I'm supposed to select a value based on how generous I'm feeling that day, completely and utterly divorced from any service being provided? Absolutely ridiculous. |
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