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by neltnerb 1073 days ago
Thank you for the comment! I truly wish you all the best, I've been a customer since you started. But not a VPN customer anymore.

You might suggest your support team repeat what you said rather than an endless loop of submitting logs with no timeline for a fix or obvious intent to release one at all. In lieu of any other information or even meaningful acknowledgement of the problem, I gave up and switched to mullvad. I waited three years for this to work right and your comment is the first I've heard that there is even a Linux team working on it.

I'm using the most recent Ubuntu LTS version recently reinstalled with no other customization to the network configuration. This shouldn't be a hard target to make work. And to be clear, this is two different Ubuntu desktops with different CPU vendors manufactured seven years apart. Maybe it's just me but when I get the same issues over clean reinstalls of the OS over multiple years and multiple computers using one of the most popular distributions...

I dunno, but releasing (at least three!) new offerings while I'm sitting here for years sending bug reports sends a message about priorities.

They didn't even feel it was worth mentioning that there is an alpha to test! So bad!