[jcjmcclean]

Hiya! I'm a long term logrocket user (around 9 years now). I've been looking at alternatives as the cost is so high for us as a startup (~300k sessions per month). Highlight looks great! I have a few questions:

1. Do you or are you looking to add redux recording? This is a must for us.

2. Why are session replay costs so high? Is there a lot of data stored? Nobody seems to have a cost effective solution once you get to high volumes.

3. I'd happily self-host to take the hit on the storage/database costs internally but $3k per month is unworkable for us. Is there a way around this (I can see how this would potentially break your business model)? 4. Do you have any plans to offer discounts for startups?

Thanks!

[podoman]

Regarding redux recording, we've heard this occasionally, but it seems like the library (and proper state management libraries at large) is getting less popular nowadays. That being said, I think it would be cool if users could report data to the session to visualize it after the fact and we could use Redux as a first step in that direction.

I made a ticket here; do you mind helping with some of the points I added?

https://github.com/highlight/highlight/issues/5990

Regarding pricing, at that volume, we charge less than Logrocket (you'll need to reach out to us about it for now: jay [at] highlight [dot] io). We also have features that let you only record sessions with errors if you don't want to record everything. Overall, our goal from a business strategy is to be your one stop shop for application monitoring, not just a specialized tool for session replay like logrocket.

Sorry for the long reply.