[mistrial9]

personally setup an Ubuntu LTS for the worst offender class -- daily email, zoom calls, attachments with important documents.. doesnt know what a folder is, doesnt know what browser they have, doesnt quit get the difference between RAM and disk space.

three years+ daily solid operation, no tech support problems except very rare microphone problems.

If you do not change the peripherals, and the client uses a browser mostly, then "long way away" is just false in 2020s.

[olyjohn]

Right, my dad could barely use his iPhone, but never had problems using his Ubuntu desktop. He used Ubuntu for like the last 10 years and was never technically-minded. He was a two-finger typer even.

Like, click Firefox to browse the web. Click the folder to see your files. Click OpenOffice to write a document. Click yes to run updates. He even somehow installed Zoom himself and set it all up to make calls to his doctor.

Getting him to learn how to swipe, click the hamburger menu, and do basic shit on a smartphone was a pain in the dick.