[dazc]

Agree, I've had both a Revolt account and a Wise account.

My Revolut account evaporated into thin air with no response from their so-called 'support' channel.

I became locked-out of my Wise account for some trivial reason, may have been my fault? Anyway, support required a selfie to reactivate but would not accept the image as it wasn't clear enough. I tried 3 or 4 times before giving up.

In both cases there wasn't much of a balance so I didn't bother going any further.

The lesson here is that any provider is likely not to be perfect, so don't put yourself in a position where losing access to the account is going to be a tragedy.

[gregjor]

Revolut upgraded my account as a "promotion," without my permission, then started charging me for the premium account. When I contacted them to get my account downgraded to the free tier they told me I would have to close my account and open a new one. That took several days of email back-and-forth.

Revolut wants the profits and prestige of a real bank but like so many tech "disruptors" they play fast and loose, have a slick web site and app and "cool" customized cards, but operate outside of banking regulations. The terrible customer support alone should scare people away, but you don't discover that until you need it.